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TESTIMONIALS

Nick and Janita

We first met Michael in April 2008 when we were referred to him by our external accountant. We were looking to set up a transport business and needed some working capital and plant finance. Michael worked closely with us through the early days of our business and supported us with the following:-

 

  • Polishing our Business Plan

  • Amending and assisting with our ‘cash flows’ projections

  • Arranging finance through ‘chattel finance’ lenders for at least (2) of our trucks

  • Assisted in researching and arranging finance including ‘Debtor Finance’ and ‘Overdraft’ to assist our working capital needs.

 

Michael & Leisa

We purchased our business ‘veterinary practice’ in January 2010, and at the time we readily admitted our financial analysis skills relating to business were not our strengths. We engaged Michael to assist us with our business plan looking at ‘goal setting’, vision and mission statements, SWOT analysis, and the general flow and structure of the plan. He was then able to prepare a strong commercial loan proposal and was successful in securing finance for us. Our business has grown strongly since 2010.

 

Anna

Thank you again for your help in refinancing- a great experience with you guys 😊

 

I am so happy I have done this. It is greatly appreciated for your time, quick replies to me, help in getting the best deal that suits me and also responding to issues by third party (ME bank) and supporting me through that-you both have been wonderful, helpful friendly and very professional.

 

David

Overall, how satisfied were you with my services?
Excellent

On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5

What elements of the service I provided most impressed you?
Great communication and clarification of things we needed understanding with.

Are there any improvements to my service I could make?
No exceptional service.


Understanding of your needs: Excellent
Knowledge and explanation of products: Excellent
Courtesy and friendliness: Excellent
Communication (i.e. keeping you up to date): Excellent
Quality of service: Excellent

Did I keep you informed during the application and approval process?
Yes

Would you recommend my services to others?
Yes

 

How did you hear about me?
Referral from accountant or financial planner,Other

I'd really appreciate if you would include a customer testimonial or any other feedback on my recent service for you. Great testimonials really help me to promote my service and business.
Michael provided an excellent service in restructuring our homeloan. He was personable and understood our needs and communicated exceptionally with us to make sure we understood all the pros and cons. Highly recommended him!

 

Anna

Overall, how satisfied were you with my services?
Excellent

On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5

What elements of the service I provided most impressed you?
Easy to contact and explained everything so well. Always available to discuss options and supported me step by step- thank you!

Are there any improvements to my service I could make? No

Understanding of your needs: Excellent
Knowledge and explanation of products: Excellent
Courtesy and friendliness: Excellent
Communication (i.e. keeping you up to date): Excellent
Quality of service: Excellent

Did I keep you informed during the application and approval process? Yes

Would you recommend my services to others? Yes

How did you hear about me?
Word of mouth (Personal)

I'd really appreciate if you would include a customer testimonial or any other feedback on my recent service for you. Great testimonials really help me to promote my service and business. I generally publish these on my website or social media and will only use your first name and suburb.

Michael was brilliant- this is the second time I have used him for getting a mortgage and would highly recommend him to anyone. Michael and his staff were always very approachable, easy to contact and they explained everything so well. An excellent assessment was made as to what our needs were and they took time to discuss options, provided clear written information and supported me step by step in the process- thank you again! Anna

 

Nigel & Heather

In 2007 we were looking to set up a backhoe excavation business and approached the local credit union. They were unable to assist but referred us to Michael Clarke at Compass Lending & Finance. Michael assisted in fine tuning our business plan and helped us with our cash flow preparation. He then presented a loan application to a finance company and was able to secure a lease for a second hand back hoe. We have since updated the plant and machinery, once again using Michael to source the finance. With our business well and truly established, in 2013 we were then able to fund the purchase of land and construct a family home. Without Michael’s assistance we would not have been in the stable financial position that we are today.

 

Bronwyn Burke

My referral to Michael came by the actual institution I was initially dealing with.  Many difficulties were encountered with them and a new lending option needed to be discovered very quickly!

 

The more I think about what you did - the more it brings a massive smile and a tremendous thought of gratitude. THANKYOU MICHAEL!!! 

 

Thank you for absolutely everything you have done in helping me pursue an investment & raising a loan to assist. The communication, professionalism and efficiency throughout the whole process went above and beyond expectation. The transaction happened in an unbelievably quick time frame and was almost a miracle! 

 

You didn't stop even when you should have been caring for your parents on a personal break. You made the whole process easy and worry free (which didn't seem possible), responding to any enquiry immediately, throughout the entire process after my initial contact, through phone or email etc.

 

There is no secret to Michael​. His success is built around honesty, integrity, looking out for the client’s best interests and just plain old fashioned hard work. He has excellent​ knowledge of the industry and is obviously well respected by his peers

in the industry, and abroad the lending family​.

.

​I have much sincere appreciation for Michael's service in this lending application and I will be forever indebted to Michael for "just making it happen!"

Michael you are one in a million - Thank you so much!!!!!!

Stop in for a cuppa if you are ever out our way.

 

Tracy

Overall, how satisfied were you with my services?
Excellent

On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5

What elements of the service I provided most impressed you?
Im impressed with how quickly you respond to my questions. Even when I randomly send you emails asking you a question or financial advice. Your advise is always very professional & helpful.

Are there any improvements to my service I could make? No

Understanding of your needs: Excellent
Knowledge and explanation of products: Excellent
Courtesy and friendliness: Excellent
Communication (i.e. keeping you up to date): Excellent
Quality of service: Excellent

Did I keep you informed during the application and approval process?
Yes

Would you recommend my services to others?
Yes

How did you hear about me?
Word of mouth (Personal)

I'd really appreciate if you would include a customer testimonial or any other feedback on my recent service for you. Great testimonials really help me to promote my service and business. I generally publish these on my website or social media and will only use your first name and suburb.
I have found Mike to be very professional, easy to talk too & very knowledgeable. Mike always takes the time to respond to questions. He is able to explain financial information in a way that is understandable to the average person. I feel comfortable dealing with Mike, he is transparent & I have been able to trust his advise/service. Mikes service has been prompt & he has met deadlines.

 

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